SHIPPING POLICY

Shipping Policy – acexestheticsThank you for shopping with acexesthetics. We are committed to processing and shipping yourorder as quickly and efficiently as possible.Processing TimeAll orders are processed within 1–3 business days, excluding weekends and holidays. Once yourorder has shipped, you will receive a confirmation email with tracking information.Shipping LocationsWe currently ship within the United States and internationally.Shipping Rates & DeliveryShipping costs are calculated at checkout based on destination and order weight. Estimateddelivery times vary depending on your location and selected shipping method. Please note thatdelivery delays may occur due to customs processing, carrier delays, or peak seasons.International ShippingInternational customers are responsible for any customs fees, duties, or taxes imposed by theircountry. acexesthetics is not responsible for delays caused by customs.Address AccuracyPlease ensure all shipping information is entered correctly at checkout. acexesthetics is notresponsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.Damaged OrdersIf your order arrives damaged, please contact us within 48 hours of delivery ata.epperson@herhustle.info with your order number and clear photos of the damage so we canassist you.

RETURN & REFUND POLICY

Return & Refund Policy – acexestheticsDue to the hygienic and sanitary nature of lash products, all sales are final.We do not accept returns, refunds, or exchanges on any products that have been opened, used,or tampered with.Damaged or Incorrect ItemsIf you receive a damaged, defective, or incorrect item, please notify us within 48 hours ofdelivery by emailing a.epperson@herhustle.info with your order number and photo evidence.If approved, a replacement may be issued at our discretion.Lost or Stolen PackagesOnce an order has been shipped and marked as delivered by the carrier, acexesthetics is notresponsible for lost or stolen packages. Customers are encouraged to contact the shipping carrierdirectly using the provided tracking information.

PRIVACY POLICY

Privacy Policy – acexestheticsAt acexesthetics, we value and respect your privacy. This Privacy Policy explains how wecollect, use, and protect your personal information when you visit or make a purchase from ourwebsite.Information We CollectWe may collect the following personal information:• Name• Email address• Shipping and billing address• Payment information (securely processed through third-party payment providers)How We Use Your InformationYour information is used to:• Process and fulfill orders• Provide customer service and order updates• Improve our website and shopping experience• Send promotional or marketing communications (you may opt out at any time)Data ProtectionWe take reasonable precautions to protect your personal information. Payment details areprocessed securely through Shopify’s payment gateways and are never stored on our servers.Third-Party ServicesWe share limited information with trusted third parties (such as payment processors and shippingcarriers) solely for order fulfillment and payment processing.Your RightsYou may request access to, correction of, or deletion of your personal information at any time bycontacting a.epperson@herhustle.info.

PROFESSIONAL USE DISCLAIMER

Professional Use DisclaimerProfessional Use Disclaimer – acexestheticsProducts sold by acexesthetics are intended for professional use only unless otherwise stated.By purchasing from our website, you acknowledge that you are trained and knowledgeable in theproper use of lash products.acexesthetics is not responsible for misuse, improper application, or failure to follow industry-standard safety practices. Products should be used strictly in accordance with professionaltraining, manufacturer instructions, and local regulations.We strongly recommend performing patch tests prior to full application. By purchasing andusing our products, you accept full responsibility for their proper and safe use.

Allergy & Sensitivity Disclaimer

Allergy & Sensitivity DisclaimerAllergy & Sensitivity Disclaimer – acexestheticsSome lash products may contain ingredients that can cause allergic reactions or sensitivities incertain individuals.acexesthetics is not liable for allergic reactions, irritation, or adverse effects resulting from theuse of our products. It is the responsibility of the buyer and/or licensed professional to:• Review ingredient information prior to use• Perform patch tests before application• Discontinue use immediately if irritation or discomfort occursBy purchasing from acexesthetics, you acknowledge and accept these risks.

TERMS & CONDITIONS

Terms & Conditions – acexestheticsBy accessing and using this website, you agree to the following terms and conditions. Pleaseread them carefully. Generalacexesthetics reserves the right to update or modify these terms at any time without prior notice.Continued use of the website constitutes acceptance of any changes.Products & PricingAll product descriptions and pricing are subject to change without notice. We reserve the right todiscontinue any product at any time.Orders & PaymentsAll orders are subject to availability and acceptance. Payment must be received in full beforeorders are processed and shipped.ShippingShipping policies, processing times, and delivery estimates are outlined in our Shipping Policy.acexesthetics is not responsible for carrier delays, customs delays, or incorrect addresssubmissions.Returns & RefundsAll sales are final. Please review our Return & Refund Policy for full details.Intellectual PropertyAll content on this website, including logos, images, product descriptions, and branding, is theproperty of acexesthetics and may not be copied, reproduced, or distributed without writtenpermission.Limitation of Liabilityacexesthetics shall not be liable for any damages arising from the use or misuse of productspurchased from this website.

Frequently Asked Questions

Have a Question? We’ve Got the Answer!

Are your products for professional use only?

Yes. Our lash products are intended for trained professionals unless otherwise stated.

Do you accept returns or refunds?

Due to the hygienic nature of lash products, all sales are final. We do not accept returns, refunds,or exchanges.

How long does shipping take?

Orders are processed within 1–3 business days. Delivery times vary depending on your locationand shipping method.

Do you ship internationally?

Yes, we ship within the United States and internationally. International customers are responsiblefor customs duties and taxes.

What if my order is missing or damaged?

Please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Are your products safe for sensitive eyes?

Sensitivity varies by individual. We strongly recommend patch testing prior to use. acexestheticsis not responsible for allergic reactions or sensitivities.

How can I contact customer support?

You can reach us at a.epperson@herhustle.info for any questions or concerns.4. Contact Information;Instagram : acexestheticsTiktok : acexestheticsStore contact email: a.epperson@herhustle.infoBusiness address: 165 w . hospitality Ln suite 10 san Bernardino ca 92408Customer Service number: (840) 224-0319